FAQ
What types of products does Mushpum offer?
Mushpum provides a curated selection of unique and innovative products designed to enhance everyday life. Our offerings include top-selling items that blend functionality with style, ensuring that each product meets high standards of quality and customer satisfaction.
How can I contact Mushpum for inquiries?
You can reach us via email at or by phone at +35054048919. Our physical address is Eastern Beach Road, 2204 Hassan Centenary Terraces, GX11 1AA Gibraltar.
What is the shipping policy for orders placed at Mushpum?
Shipping times and costs may vary based on the destination and the selected shipping method. Typically, orders are processed within 1-3 business days, and you will receive a tracking number once your order has shipped. For more specific information, please refer to our shipping policy on the website.
What should I do if my product arrives damaged or incorrect?
Upon receiving your order, please inspect it immediately. If you find that the item is defective, damaged, or incorrect, contact us as soon as possible at so we can evaluate the issue and provide a resolution.
What is the return policy for products purchased from Mushpum?
Are there any items that cannot be returned?
Mushpum has a 30-day return policy. Items must be in the same condition as received, unworn or unused, with tags, and in their original packaging. To initiate a return, please contact us at .
Yes, certain items are non-returnable, including perishable goods, custom products, personal care goods, hazardous materials, and sale items. If you have questions about a specific item, please reach out to us for clarification.
How long does it take to process a refund?